Inform students of the nature of the advisor/student relationship.
Proactively contact advisees on a regular basis.
Serve as an academic guide (course selection, major/minor declaration, short/long-term goals)
Designate and post hours available for advising.
Refer students to other sources when educational, health, attitudinal, attendance, financial, employment, or other personal problems require intervention by other professionals.
Discuss linkages and relationships between intellectual goals and career aspirations. Refer students to the Gateway Career Center to assist students in identifying non-credit internships, externships, and career opportunities.
Know the advisor’s office hours. Contact and make an appointment with the advisor when required or when in need of assistance. If the student finds it impossible to keep the appointment, the student will notify the advisor.
Become knowledgeable about institutional policies, procedures, and requirements.
Follow through on actions identified during each session, especially referrals.
Clarify personal values, abilities, interests, and goals.
Accept final responsibility for all decisions.
When to Consider a Change in Faculty Advisor Assignment
You feel that unresolved personality differences between you and the student significantly interrupt the advising process.
After a period of time, you do not believe your communication with the student is effective.
When to Refer to Other Resources
The problem is personal and you know the student on a personal basis (i.e. relative of a friend, neighbor, etc.).
The student is reluctant to discuss the problem with you.
The student presents problems or requests for information beyond your level of competence.
How to Refer
Refer the student to a specific person whenever possible rather than to an office or agency in general. Familiarity with the personnel and the function of each office will help you to determine the right person to select for each situation. The list of appropriate individuals on this campus follows this section.
If appropriate and possible, offer to assist the student in making an appointment with a specific person at the office. This may give important help to an already overly anxious student.
Unless appropriate, do not transmit information about the student to the referral source in the presence of the student. This may create the feeling that everyone on campus knows the particular problem. Always secure the student’s permission before relating personal information to other campus officials.
When the student returns from the referral, inquiring as to whether or not he/she kept his appointment is usually enough for the student to volunteer whatever information is necessary to continue your working relationship as an advisor.